Registration and Support: How to register DF SDK

Please visit our public web-site for the latest Ordering information:


As soon as we are notified that your order has been processed, a full version of DF SDK (or special download link) will be sent to you via email within 24 hours or one business day (usually within 12 hours and depends on the country you reside in). Ordering gives you the right to use DF SDK, receive technical support and use features available only for registered users.


We offer a 30-day money back guarantee on all our software. If you are not completely satisfied with your purchase, we will refund its total price excepting shipping fees within 30 days of receipt.


To buy DF SDK you can use one of our secure payment processing services: RegNow or ShareIt! (services of Digital River), which are industry leaders in E-Commerce Payment Processing Services. All data exchanged during the payment process is SSL-secured and protected with a high level of encryption.


Our registration services currently accept the following bank cards: Visa, Mastercard/Eurocard, American Express, Discover/Novus, JCB, Diners Club. You can also order by Cheque, Cash, Fax, Postal mail, Fax&Phone, Bank/Wire Transfer, Purchase Order or Paypal - check links on the online secure order form. Don't forget to supply exact personal information and a valid e-mail address to which we can send your registration and update information.


The simplest and cheapest way to purchase DF SDK software is to order it online.

Customer information is considered confidential and will not be shared or distributed to any third party.


To get more info on DF SDK discounts and special offers visit DF SDK order page at


To allow for all types of developers to use our software, we offer three types of licenses:

· Discounted Personal License

offered as a service to the industry, primarily for single person companies with little revenue (such as shareware authors). The software is licensed to the name of the individual purchasing the license.

· Standard Commercial License

intended for small companies. The software is licensed to the name of the company purchasing the license. Maximum number of employees using the software is limited to 5. It also entitles an organization to receive high-priority support (with guaranteed answer within 2 business days) via email. If you would like to obtain more extended services or more employees to use the software - consider buying a Premium Corporate license.

· Premium Corporate License

intended for large companies and corporates with many employees. The software is licensed to the name of the company purchasing the license. And besides this type of license entitles an organization to receive one copy of the distribution software and to duplicate the software for any number of people or workstations within the corporation. It also entitles an organization to receive high-priority support (with guaranteed answer within 1 business day) via email and free major version upgrades during lifetime of the product.


NOTE: Source code can be provided only with Commercial or Corporate license for additional payment.


NOTE: All licenses include the royalty-free distribution of modules marked as redistributables both for you and your customers for an unlimited number of applications, free minor version updates with special 50% discount for major upgrades during lifetime of the product and high-priority technical support via email and public support forums.


NOTE: The price for Personal, Commercial and Corporate licenses as well as other service terms are subject to change without any notice. To get the latest information about our pricing and discounting policy and other services, you can visit our public web-site at


If you do not receive a responce from us within a reasonable amount of time (usually two business days for credit card payments or two weeks for other payments), please notify us by email at We request your apologize for any inconvenience caused by those delays if any.


If you have any problems after you placed an order, visit our Ordering Problem and FAQ pages or send an e-mail to our Sales Support Team at Please include your name, e-mail address, and detailed description of your problem. We make every effort to reply to all e-mail inquiries within two to four hours with a maximum of 48 hours or two business days.


Competitive Upgrade - up to 50% OFF for migration to DF SDK. If you have previously purchased an updating solution and have experienced any options, performance, or reliability issues, AgenSoft offers you the chance to upgrade from your current vendor's software to PatchFactory. Please forward a copy of the order confirming your purchase of that updating software at and we'll gladly e-mail you the special instructions to obtain your upgrade to PatchFactory.


Purchasing a DF SDK license entitles you to the following:

· Royalty-free distribution of DF SDK redistributable modules in your applications
· Free minor version updates during lifetime of the product
· Free Technical Support (via email and public Support Forums)
· Access to all Technical Support resources (including hidden area available only for registered users)
· Discounted License Upgrade and Registration Renewal price


* "Free minor version updates" means that by purchasing version 1.0, you have also purchased 1.1, 1.2 and all other 1.x versions, but not version 2.0 and later. However, you will get free major version update if it has passed less than 3 months since the date of your purchase.


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